Bots: AI in action
Salesforce Einstein bots offer a readily customisable, natively integrated and easily deployed solution for managing routine processes at scale. Customer expectation is at an all time high, they expect you to know them better than they themselves do! Bots offer a way to reroute standard interactions to a reliable and intelligent management system, freeing up valuable human resources to focus on relationship building and complex problem solving.
Einstein bots allow you to leverage the value of continuous customer service coverage, a valuable proposition across a range of industries and business models.