Director of Operations
As the company’s designated adult, Laura comes with a background in Project Management and customer service. She is passionate about learning from every engagement and implementing meaningful process improvements to give her team the tools they need to deliver a seamless and successful outcome for clients and partners.
Laura ensures that Lightfold’s customers are always provided with clear and detailed expectations. That way, they can feel at ease knowing that we’ve got their back no matter what.
With a highly structured and process driven mindset, Laura thrives in bringing order to the unknown and providing underpinning support in all areas of the business.
